Category: Owner Relations

Owner Relations Communicate...and Then OVERcommunicate
Communicate...and Then OVERcommunicate

A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…

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Owner Relations Emergency Management
Emergency Management

Planning for a rainy day is pretty easy. Have an extra umbrella handy or a waterproof coat, and you’re probably fine. Planning for the rainiest day ever, on the other hand, is significantly more daunting. Especially if during that day there…

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Owner Relations Vulnerable Residents
March 20, 2020 Vulnerable Residents

Multifamily residential buildings provide both privacy and community. Privacy, because a recluse in New York City can have almost anything delivered to his door and thus never have to leave the sanctuary of his apartment; and community, bec…

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Owner Relations Coronavirus & COVID-19
Coronavirus & COVID-19

As cases of the new coronavirus increase here in the US, the crisis has led to a number of questions from condominium boards to the effect of:  What should we do to protect the condominium and its members? What is our responsibility for the…

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Owner Relations Board Owner Do’s and Don’ts
Board Owner Do’s and Don’ts

It only takes a few minutes of a web search to uncover the traits that make a successful person or business owner. For example, Entrepreneurmagazine’s Steven Key wrote the article, “5 Qualities of Successful Persons,” which included such tr…

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Owner Relations Keeping Track of Paperwork
Keeping Track of Paperwork

While keeping the records of the association is not the most fascinating part of board membership, it is in some ways one of the most important. In fact, the flow of paperwork is the lifeblood of the community. The association’s declaratio…

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