Maintenance cracked and bandaged piggy bank with one dollar bill inside it
Financial, Physical, & Operational Health

In early 2020, our firm was hired to prepare a reserve study for an unremarkable 136-unit, 12-story condominium in south Florida. It was the kind of association you could drive right by without noticing, not much different from all the othe…

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COVID-19 Collections in 2020
Collections in 2020

The first seven months of 2020 have been difficult and uncertain for our country. With the emergence of the COVID-19 pandemic, we are all navigating uncharted waters and doing our best to adapt. Amid this unprecedented challenge, racial ten…

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Real Estate Trends Expanding the Virtual Tour
Expanding the Virtual Tour

At the start of the coronavirus pandemic, with traditional in-person apartment showings off the table for pretty much the entire spring season, many in the residential real estate industry scrambled to incorporate “virtual” components into …

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Owner Relations Communicate...and Then OVERcommunicate
Communicate...and Then OVERcommunicate

A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…

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COVID-19 Touchless Technology vs. COVID-19
Touchless Technology vs. COVID-19

During the COVID-19 pandemic, many condos, co-ops and rental buildings in NYC restricted the entry of nannies, dog walkers, housekeepers, outside contractors, etc. to their properties, limiting access to residents and essential building sta…

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